Western Tidewater Community Services Board
135 South Saratoga Street, Suffolk, VA 23434
About Western Tidewater Community Services Board
Western Tidewater Community Services Board operates the Saratoga Community Counseling Center, a public community behavioral health provider in Suffolk, Virginia.
The center offers outpatient substance use counseling, mental health care and support services for adults, youth and individuals with intellectual or developmental disabilities.
WTCSB is built on an integrated, person-centered model, I've found, that connects clients to wrap-around care from their very first visit.
Outpatient Substance Use Counseling for Ages 16-25
The Saratoga center provides adult outpatient substance use counseling through individual and group therapy, with a dedicated youth track for ages 16 to 25.
As part of Virginia's State Opioid Response network, WTCSB also supports access to FDA-approved medications for opioid use disorder and recovery resources.
Sessions, I've found, integrate substance use and mental health treatment using approaches such as cognitive behavioral therapy, motivational interviewing and relapse prevention.
Clients also benefit from case management and dual-diagnosis support, helping address the underlying drivers of substance use alongside day-to-day recovery goals.
Same Day Access and Walk-In Care
A key differentiator at Saratoga is Same Day Access, which allows new clients to complete intake by phone, email or walk-in without an appointment.
WTCSB also prioritizes treatment within 48 hours for pregnant clients and within 14 days for individuals who inject drugs, helping reduce barriers for high-risk populations.
Access & Insurance Information
The Saratoga Community Counseling Center serves Suffolk, Franklin, Isle of Wight and Southampton County residents through in-person visits and telehealth options.
WTCSB accepts Virginia Medicaid, Medicare, most major commercial insurance plans, Tricare, private pay and may offer sliding-scale options.
Reach out to WTCSB's Saratoga center to begin care through walk-in or Same Day Access.
Addiction Treatment Programs
Adult Program
An adult program in Virginia is often the ideal solution for individuals struggling with substance use. Care is available at different intensity levels, based on individual situations, and a variety of treatment methods are used, to meet each person’s unique needs.Cognitive Behavioral Therapy (CBT)
In an addiction treatment setting, cognitive behavioral therapy in Virginia is helpful because it targets triggers and helps individuals develop healthy coping skills. It focuses on changing thoughts and related behaviors. This is ideal for relapse prevention.Rehab For Veterans
If you are a member of the military or a veteran who is struggling with alcohol or drug use, support is available through Veteran’s rehab in Virginia. VA and non-VA programs are available that address the unique issues you are facing with addiction and co-occurring mental health concerns.Levels of Care
Outpatient Rehab
Virginia outpatient rehab typically requires a few hours of treatment per week. You’ll be asked to attend gr...oup meetings such as NA or AA as well as one-on-one sessions with a recovery expert. This treatment may last for a few weeks or many months, depending on your needs.Dual Diagnosis & Mental Health
Substance abuse and mental illness often go hand in hand. When they co-occur, it is crucial to treat both diso...rders. A Virginia dual diagnosis treatment center offers the integrated approach necessary to address all issues involved.Insurance
Financial Aid
If you require assistance paying for alcohol and drug rehab in Virginia, financial aid may be an option. Finan...cial assistance options include grants, scholarships, non-profit programs, personal funding, and health insurance programs to help you manage the expense of substance abuse treatment.
Medicaid Accepted
You may be eligible for Medicaid to cover the cost of alcohol and drug rehab in Virginia. Coverage through Vir...ginia Medicaid may vary, but it can assist with the cost of alcohol and drug rehab, including detox, inpatient rehab, and more.
Medicare Accepted
If you're eligible for Medicare, you may have the cost of alcohol and drug rehab in Virginia covered under the... state-run program. The amount of coverage will depend on many things, including whether you are seeking inpatient or outpatient treatment for substance abuse.
TRICARE
Administered by the Department of Defense, TRICARE offers comprehensive military health insurance plans for ac...tive and retired military members and their families. Similar to PPO programs offered by private insurance companies, TRICARE covers multiple levels of care for addiction treatment, including detox, inpatient rehab, and outpatient services.
Private Insurance
If you have private health insurance, you can use it to help cover the cost of alcohol and drug rehab in Virgi...nia. The amount covered may depend on your policy and whether the treatment center is in-network or out-of-network. You may be left with some costs like a co-payment, or co-insurance. Check with your insurer for more information.
Self-Pay Options
You can pay for alcohol and drug rehab in Virginia out-of-pocket, known as self-pay or private pay. Self-pay g...ives you access to all levels of care — including detox in Virginia, and inpatient rehab in Virginia — without the restrictions of private insurers who can control how long you access and more, are accessible through self-pay options.
Sliding Scale Payment
If you need help covering the cost of alcohol and drug rehab in Virginia, but cannot pay the full amount, a sl...iding scale payment plan may be an option for you. This way, you can access all levels of care, including detox, inpatient rehab, and more. To qualify for this treatment discount, you must complete an application and provide supporting financial documentation.Contact Western Tidewater Community Services Board
Location Details
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What substance use disorders does Western Tidewater Community Services Board treat?
Western Tidewater Community Services Board treats alcohol and opioid use disorders, as well as other drug dependencies in adults. The facility offers specialized opioid services including medication-assisted treatment alongside counseling and recovery support services.
Does the facility provide medication-assisted treatment for opioid addiction?
Yes, Western Tidewater Community Services Board’s Opioid Services program includes medication-assisted treatment, which combines FDA-approved medications with counseling and behavioral therapies to treat opioid use disorder.
What are the hours and how can someone access emergency services in Suffolk?
The Saratoga Community Counseling Center location in Suffolk operates Monday through Friday, 8:30 a.m. to 5:00 p.m. Emergency services and same-day access are available 24/7 by calling 1-800-968-1800 or the main line at (757) 925-2484.
What insurance does Western Tidewater Community Services Board accept?
The facility accepts Medicaid, Medicare, and private insurance. Self-pay options and a sliding fee scale are also available for those who qualify. Payment is due at the time of service.
Can individuals with co-occurring mental health and substance use disorders receive integrated treatment?
Yes, Western Tidewater Community Services Board integrates substance use and mental health services at its facilities. Psychiatric services are available for individuals receiving treatment for both mental health and substance use disorders.
What outpatient treatment services are offered at the facility?
The Saratoga Community Counseling Center provides assessment, individual counseling, group counseling, and case management for adults with substance use disorders. An Intensive Outpatient Program is available for those needing more structured support than traditional outpatient services.


