The Family Counseling Center
11-21 Broadway Gloversville, NY 12078
About The Family Counseling Center
Established in 1976, The Family Counseling Center of Gloversville, New York provides outpatient treatment for individuals with co-occurring mental health and substance use disorders. As a Certified Community Behavioral Health Clinic (CCBHC), they accept Medicaid, Medicare, and Child Health Plus. A sliding fee scale is available to those who qualify, and no one will be turned away regardless of their ability to pay.
Telehealth visits are offered for clients unable to attend sessions in person. Their crisis line operates 24/7, and walk ins are accepted for crisis intervention services.
Services for the Entire Family
Treatment is designed for all ages, from children as young as five to adolescents and adults. Family and caregiver peer support is offered, and they serve youth at risk from emotional, behavioral, and social issues. Veterans have their own treatment track. Families dealing with domestic violence problems are treated here as well.
Peer Support and School Based Interventions
With the motto “when life happens, we’ll be there,” their multidisciplinary team of licensed clinicians, psychiatrists, crisis intervention therapists, counselors, and peers seek to offer the skills, support, and guidance to promote a healthy lifestyle. Their new expansion allows for integration of mental health, addiction, and primary care services with an onsite pharmacy for client convenience.
Screenings, assessments, diagnoses, and case management services are all provided, and there’s a focus on peer support that features a collaboration between families and individuals with lived experience with mental health and substance use. I appreciate that they also deliver school based interventions.
Warm, Inviting Environment
I found mixed reviews of the facility, with former clients praising the warm, inviting environment, the supportive staff, and the knowledgeable clinicians. Many cite improvements in parenting skills. Others, however, mention issues with wait times and the professionalism of crisis intervention workers. There’s also some confusion over the availability of psychiatrists vs nurse clinicians.


