Crossroads Behavioral Health Services

Crossroads Behavioral Health Services in Osceola, Iowa, is a nonprofit mental health and addiction treatment center focused on meeting people where they’re at. It’s an outpatient clinic, meaning you don’t live there at night. They offer regular therapy sessions, telehealth options and crisis services for mental health and addiction. If you’re dealing with both at once, like depression and substance use, they have dual diagnosis services to help you.

Comprehensive Approach to Therapy

Their approach is rooted in evidence-based care like traditional trauma counseling, motivational interviewing, and relapse prevention. There’s also sand tray therapy and play therapy for all ages. I appreciate that they really try to shape care to fit your needs. It's doesn't matter whether you're a teen with emotional struggles or an older adult managing PTSD, a brain injury, or even early dementia.

They also make space for folks in the LGBTQ+ community, veterans and military families, and those navigating the court system. They treat children, teens and adults. I think it’s really cool that they have a snackbar in the lobby with free treats.

How Payment Works

Crossroads doesn’t turn people away for financial reasons. They take Medicaid, Medicare, private insurance, TRICARE, and a long list of government funds. If you’re uninsured or underinsured, they offer a sliding fee scale and payment help.

In and Out of the Facility

Smoking or vaping isn’t allowed onsite, but they offer solid community-rooted care. Services are available in Spanish, and they also support the deaf and hard of hearing.

There's more than just therapy. They help with things like court-ordered treatment, peer mentoring, suicide prevention and family education.

Located in a quieter part of Osceola, Crossroads sits near a few local parks and outdoor areas like Lions Park and the Osceola Country Club that can be good for decompressing or getting outside during recovery. All in all, it’s a steady clinic doing important work for people who need it.