Cross Roads Agency

80 Congress St
Suite 106
Springfield, MA 01104

Springfield, Massachusetts
413-739-1611

About Cross Roads Agency

Crossroads Agency supports individuals in Springfield, Massachusetts who are seeking recovery from substance use disorders (SUD). They serve adults, seniors, and clients referred from the courts and judicial system.

They are located near Nadim’s Downtown Mediterranean Grill where you can stop to get a tasty meal on treatment days. They are also near the Dr. Seuss National Memorial Sculpture Garden, where you can find an outdoor sculpture garden where the Cat in the Hat, the Grinch, and other beloved Dr. Seuss characters are immortalized in bronze, life-size statues.

Payment Options Available for SUD Treatment

You can pay using Medicare, Medicaid, or military insurance plans like TRICARE. They also take private health insurance plans, cash, and self-payments. Additionally, you can use state-financed health insurance plans other than Medicaid.

Comprehensive SUD Services and Dual Diagnosis Programs

We like the varying levels of outpatient programs offered to meet you exactly where you’re at. You can access regular outpatient treatment, intensive outpatient programs (IOP), and general outpatient addiction treatment services. They also provide dual diagnosis treatments if you have co-occurring mental health conditions with substance use disorders. We find this approach intuitive because mental health tends to play a role in our choices and substance use.

They have a nicotine cessation treatment program to help you if you struggle with smoking or vaping. They even provide services for gambling disorders and internet use disorders. What we like best about Crossroads Agency is their aftercare support which includes discharge planning and outcome follow-ups after discharge to empower you to stay successful long after you conclude your treatments.

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Amenities

Private Rehab

Private drug rehab provides a comfortable, secure environment that allows you to focus on doing the work to get your life back on track. Benefits include a higher staff-to-client ratio, increased one-on-one time with therapists and healthcare providers, private rooms for clients, and customized forms of therapy.

Addiction Treatment Programs

Adult Program

Each adult program in Massachusetts is designed to help individuals over the age of 18 recover from addiction to drugs or alcohol. The length of the program and its intensity varies, based on the needs of the individual.

Alcoholism

Most alcohol rehab in Massachusetts consists of individual counseling and group therapy sessions, which address mental and emotional concerns that are contributing to alcohol use. Treatment helps participants make changes to maintain sobriety and prevent relapse.

Cognitive Behavioral Therapy (CBT)

Cognitive behavioral therapy in Massachusetts is a hands-on method that engages participants in changing their thought and behavior patterns. Rather than a talk-listen approach, individuals are actively involved in working with their therapist to treat their addiction.

Men's Rehab

For men who want to stop drinking or using drugs, men’s rehab in Massachusetts offers help and hope. These treatment programs, designed specifically for men, help participants recover and rebuild their lives.

Opioid Treatment

When you enter opioid rehab in Massachusetts, you’ll receive treatment in a supportive environment that encourages recovery. After successful withdrawal management, you’ll participate in a variety of evidence-based therapies that prepare you for long-term sobriety.

Women's Rehab

Women who are seeking treatment for substance use disorders can receive various levels of care at women’s rehab in Massachusetts. Programs include detox, partial hospitalization programs (PHP), intensive outpatient programs (IOP), telehealth programs, sober living, outpatient, and aftercare.

Teen & Adolescent Program

Teen and young adult substance abuse can set individuals on a life-long path of destruction. A young adult program in Massachusetts can intervene in young adults’ lives to set them on a better path during this crucial stage of life.

Levels of Care

Outpatient Rehab

Massachusetts outpatient rehab does not have a defined timeline. The program is tailored to meet your recovery needs, and may last 90 days or a year or more. During this time, you will attend therapy sessions and support group meetings, for ongoing accountability and development of sober-living skills.

Aftercare & Alumni Program

Aftercare rehab in Massachusetts gives you continued access to support after rehab. You may need assistance with job coaching, budgeting, education, or accountability as you re-enter your life. Aftercare programs provide these supports, so you can face challenges and maintain a sober lifestyle long-term.

Dual Diagnosis & Mental Health

If you meet the diagnostic criteria for two or more conditions, you have a dual diagnosis. Massachusetts dual diagnosis treatment is designed to address both conditions simultaneously, for improved recovery outcomes.

Intensive Outpatient Program (IOP)
Drug & Alcohol Intervention

You don’t have to be an expert on interventions to help an addicted loved one. Staff members offer intervention services in Massachusetts, providing support when planning and facilitating an intervention, connecting you with community resources, and helping with the development of your loved one's treatment plan.

Accreditations

SAMHSA
State License

Accepted Insurance

Cross Roads Agency works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna
Blue Cross Blue Shield
Cigna
Humana
UnitedHealth Group

Contact Information

Building icon

80 Congress St
Suite 106
Springfield, MA 01104

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